Incident Response

Managed Services

Every second counts when faced with a cyber attack. PureCyber’s comprehensive Incident Respone Service is designed to provide critical support to organisations when they need it most.

YOUR CHALLENGES

Increased Cyber Threats and Sophisticated Attacks

With cyber threats constantly evolving, businesses face increasingly sophisticated attacks like ransomware and phishing that can bypass security measures. Potentially causing severe disruptions and financial losses.

Lack of In-house Expertise

Many organisations lack the specialised cybersecurity expertise needed to handle complex incidents. Without a dedicated team, businesses may struggle to quickly identify and contain threats, leading to prolonged downtime and increased risk

Regulatory Compliance and Reporting

Businesses must adhere to strict regulatory frameworks that require prompt reporting and response to security incidents. Failure to comply can result in legal penalties and reputational damage.

What is Incident Response?

Incident Response is where the PureCyber team analyses, responds to, and mitigates the effects of a security incident. This involves identifying the scope and nature of the breach, containing the threat, eradicating it from the system, and recovering affected systems and data. The investigation phase focuses on understanding how the incident occurred, what was impacted, and gathering evidence to prevent future occurrences. The goal is to minimise damage, restore normal operations, and prevent similar incidents in the future.

Why is Incident Response important?

Rapid Threat Mitigation

Incident response services quickly contain and eliminate cyber threats, minimising damage and downtime from sophisticated attacks.

Expert Knowledge Access

Gain instant access to cybersecurity experts who efficiently manage incidents, alleviating the burden on in-house teams.

Regulatory Compliance Support

Ensure timely and accurate incident reporting, helping to meet regulatory requirements and avoid legal and reputational risks.

Situation

A financial services firm fell victim to a sophisticated phishing attack where several employees inadvertently disclosed their login credentials. The attackers gained unauthorised access to sensitive financial data and customer accounts.

Challenge

The firm faced significant risks, including potential financial loss, regulatory penalties, and damage to its reputation. The internal IT team lacked the resources to handle the incident quickly and effectively.

Case Study: Phishing Attack on a Financial Services Firm 

Incident Response Solution

The incident response service was engaged to conduct a rapid assessment and containment of the breach. The team quickly identified compromised accounts, secured access points, and worked with the firm’s IT department to reset credentials and reinforce security protocols. They also conducted a thorough forensic investigation to determine the scope of the breach and assess any data exfiltration.

Outcome

The breach was contained within 24 hours, and no financial loss occurred. The firm was able to meet regulatory reporting obligations, avoid fines, and maintain client trust by demonstrating a quick and effective response to the incident.

PureCyber’s Incident Response

24/7

We provide round-the-clock resources to respond to any incidents when required. This helps to ensure your organisation is protected at all times, even outside regular business hours.

Rapid Incident Containment

Our expert team employs swift containment strategies to isolate affected systems and prevent the spread of malware or unauthorised access, minimising potential damage to your network.

(DFIR) Forensic Analysis

We utilise advanced forensic tooling to retrieve and analyse logs from devices that may otherwise be inaccessible. This forensic analysis helps uncover the full scope of an incident, identify the origin and impact, and provide insights for effective remediation.

Incident Remediation

We ensure thorough remediation by eradicating the threat, restoring systems, and implementing security enhancements to prevent recurrence.

Threat Intelligence Integration

Builds trust with clients and partners. Ensures regulatory compliance.

Regulatory Compliance Support

PureCyber assists with regulatory compliance by providing detailed documentation and support for mandatory reporting, helping you avoid legal penalties and reputational damage.

Post-Incident Reporting

PureCyber delivers comprehensive post-incident reports that detail the nature of the attack, actions taken, and recommendations for strengthening security, providing clarity and actionable insights.

CONTACT PURECYBER

Contact PureCyber about our Incident Response Service. Our experts work closely with you to ensure a quick and effective response to any cyber security incident.

 Incident Response FAQs

    • Incident Triage and Assessment: We conduct a thorough assessment of the incident to understand the scope, impact, and root cause of the attack.

    • ·Containment and Remediation: We work quickly to contain the incident and prevent further damage, then develop and execute a remediation plan to restore normal operations.

    • Forensic Analysis: Our team conducts forensic analysis to gather evidence, identify the attacker's tactics and techniques, and support legal and law enforcement investigations.

    • Post-Incident Review and Recommendations: Once the incident is resolved, we conduct a post-incident review to identify lessons learned and recommend measures to enhance your organisation's cybersecurity posture and resilience.

  • PureCyber has a number of members of staff who have previously worked in this field and have historically held a range of Digital Forensics and Incident Response and Investigation certifications.

    Currently PureCyber offer Incident Response services, these differ slightly from Digital forensics when it comes to forensic integrity of the evidence obtained; Incident Response is normally focused on returning an business to normality as soon as possible, whilst undertaking an investigation as a second priority;  PureCyber are able to deliver Incident Response whilst preserving the Chain of Custody and Evidential Integrity, however this will come with the increased response time and associated costs.

Foundation Subscription

  • Incident Response is included in our foundation subscription package.

  • Managed services provided to you by our expert team.

Core Subscription

  • Includes Incident Response as part of our comprehensive cybersecurity services.

  • Managed service tailored to your needs is conducted by our experienced team.

Total Subscription

  • Offers complete cybersecurity coverage with Incident Response included.

  • Our expert security team conducts thorough assessments aligned with your security goals.

Independent Service

  • Incident Response can be requested as a standalone service or a one-off project.

  • During onboarding, our team reviews and customises the approach to meet your specific requirements.

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